Product Owner

Product Owner

The ANZ Responsible Lending Tribe manages cross product delivery of large scale regulatory/compliance related changes and initiatives. Our mission is to help our Australia product businesses achieve their goals by providing the right solutions when it comes to implementing large scale regulatory and compliance changes across the processes and systems they rely on. The Responsible Lending Tribe is also home to specific product support teams that specialise in process engineering and risk management respectively. We have a great culture of collaboration, delivery and fun, supported by an approachable and inspiring leadership team. In joining this Tribe, you will be working with highly engaged and diverse people. 

As a Product Owner your role will be to enable and inspire a multi-disciplinary team to deliver on our Broker Standardised Statement of Position (BSSOP) program. This role is a key leadership role within the program and will be responsible for contributing and uplifting the squad’s capability and culture.

Our BSSOP program aims to:

• Digitise customer data to reduce number of documents to triage during a home loan application via our broker channel
• Automate income and expense verification to provide greater customer confidence of pre-qualification and build a faster time to yes
• Reduce rework of application through pre-verification of income & expenses and increase first touch approvals for our brokers
• Improve E2E journey for our brokers

As a Product Owner you will guide 'what' work should be completed by the BSSOP squad. You will be constantly prioritising tasks and managing the squad’s backlog with the end customer & the broker at the heart of decision making.  You will also ensure that the work is strategically aligned to the tribe mission and manage interdependencies.

Who are you?

• A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
• The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
• Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
• Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
• Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
• A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
• Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community

What you bring to the role

• Proven experience in project delivery, agile concepts and ceremonies, planning, dependency and stakeholder management
• Ability and openness to adapt and grasp new knowledge, skills and content
• Ability to galvanise a diverse group of people around a common mission
• Proven analytical skills and evidence based decision making
• Proven ability to innovate and adapt to latest development in area of expertise

The following will be of great benefit in securing the role:

• Banking experience, especially in either product management or home loan distribution
• Strategic capability – create and translate strategic directive into actionable initiatives

Role Type: 12 month Fixed Term Contract

Location: 833 Collins Street, Docklands VIC 3008

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS128974