About the Job
This position reports to the Head of Business Solutions and is accountable for leading the Project Management team who operationalise the industry based learning projects acquired by the Senior Consultants.
Your dedication to providing outstanding customer service is critical to this role as is the ability to build exceptional relationships with our clients.
In this role, you will lead a project team and work in close collaboration with the Senior Consultants, Manager Quality and Systems, Manager, Compliance and the finance team.
About Swinburne University of Technology
Swinburne is a multi-sector university of science, technology and innovation with more than 54,000 students and 5,000 staff globally. We offer postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways. Our mission is to be a world-class university, creating economic and social impact through science, technology and innovation. We aim to deliver future-ready learners, research with impact and innovative enterprise.
About you
To be successful in the role, you will have:
• Completion of a tertiary level qualification with relevant work experience; or extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training
• Demonstrated, relevant experience in the provision of high quality customer services within a demanding, client focused environment.
• Experience in understanding training needs analysis within a commercial environment and translating information to the design and provision of effective learning programs
• Excellent time management and organisation skills, with ability to prioritise workloads to ensure deadlines are met with excellent attention to detail.
A full list of selection criteria is available within the position description.
Benefits
To find out more about the extensive range of benefits offered to Swinburne employees please visit
Careers at Swinburne.
How to apply and further information
To view the position description or to start an application please click on 'apply' or ‘begin’ and submit a resume, cover letter and a response to the Key Selection Criteria, as listed in the position description.
For further information about this position, contact Peter Firth, (Head of Business Solutions) on 0439 804 068 or pfirth@swin.edu.au.
If you are experiencing technical difficulties with your application, please contact the Recruitment team on staffrecruitment@swin.edu.au
Should you require further support for an interview due to special needs or consideration, please contact Maree Norden, Diversity & Inclusion Manager at inclusion@swin.edu.au. For support or queries related to Aboriginal and Torres Strait Islander employment, please contact DeadlyCareers@swin.edu.au
Agency enquiries will not be accepted for this position.
Swinburne is a large and culturally diverse organisation. We are proud of our commitment to equity and inclusion through key initiatives such as our Charter of Cultural Diversity, Pride@Swinburne Strategic Action Plan, Science in Australia Gender Equity (SAGE) Action Plan and our Reconciliation Action Plan. Equity and diversity are integral to our 2025 vision to be a world class university creating social and economic impact through science, technology and innovation.
Applications close at 5pm on Monday 19th of April.
