Employee Journey Expert (Chapter Lead), Leadership & Talent Squad


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Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type
  • Shape the future of talent and leadership at ANZ
  • Help others to develop their OD expertise
  • Contribute to delivery and execution of enterprise wide programs of work
At ANZ, we are committed to creating the right culture through strong leadership and engagement of our people, both across ANZ and within each division. We currently have two opportunities for people to join us to shape work that will support this commitment.
This role is focused on leadership and talent offerings across ANZ as part of our Talent and Culture function.
About Our Product Area
The Performance, Leadership, Culture and Engagement product area, in Talent and Culture, shape the culture so that everyone at ANZ can thrive.  We aim to do this by inspiring individuals, investing in leaders and empowering teams to succeed and grow. 
About the Leadership and Talent Squad
At ANZ our leaders create the environment that empowers teams and individuals to thrive. In the Leadership and Talent squad our focus is on ensuring we are growing our leaders through best in class leadership and talent programs. We design, deliver and manage an integrated suite of leadership and talent offerings across ANZ.
About the role
Role location: Melbourne, Sydney, Auckland, or Wellington
Role Type: Permanent, Full-time

We currently have an opportunity for an Employee Journey Expert/Chapter Lead to join the squad.  This is a senior leadership role which will help to guide, coach and build the organisational development practice.  In this role you will get your hands dirty designing and delivering impactful and commercial approaches to leadership and talent that are fit for the digital age.  You will be part of a team designing and delivering leadership and talent offerings, including the opportunity to embed a new culture framework, with a big focus on ongoing service delivery, service enhancement and tracking of ROI to ensure the interventions we create are building the leadership and talent pipelines we need for the future. 
You will be working with a broad range of stakeholders and have the support of an amazing and committed team. So if you are commercially minded, have a track record of delivering impactful, pragmatic interventions at scale, and can balance the need for pragmatism with subject matter expertise, this is your opportunity to have an impact on everyone at ANZ.
What essential skills and experience do I need for this Employee Journey Expert role?
  • Significant Organisational Design experience – thought leadership in talent management and leadership
  • Strong commercial acumen
  • Demonstrated practical experience in designing and delivering talent or leadership initiatives in large, complex organisations, including digital pathways and programs
  • Demonstrated project management and execution experience at scale
  • Strong consulting skills
  • Deep change management experience
  • Experience in and credibility to successfully influence senior stakeholders
  • Experience in coaching
What are some of the other desirable skills and experience?
  • Comfort with ambiguity
  • Ability to work collaboratively through issues within and across teams
  • Familiarity with Human Centred Design
  • Agile experience
About ANZ
ANZ is a great place to grow. We know our people look to their leaders to understand what is and isn’t valued. 
Developing a growth mindset is at the heart of our culture. It means we actively encourage people to try new things so we can improve. With effort, we can all learn and grow.
We ask our leaders to practice daily leadership behaviours – things like connecting with empathy, empowering people, growing people selflessly, being curious and creating shared clarity. These are the leadership behaviours we need to transform ANZ. We support our leaders with tools, tips and online coaching.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. If you are a candidate with a disability, let us know how we can provide you with additional support.
We know many of our roles can be done outside the ANZ workplace so people in these roles can choose to blend working from an ANZ location and working from home.
Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS140850.

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