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Banking & Financial Services
About The Role
Role Location: Shop 802 Waurn Ponds Shopping Centre 173-199 Pioneer Road, Waurn Ponds VIC 3216
Role Type: Permanent, Full-time
As a Personal Banker, your role is to provide our customers with a seamless branch experience by meeting each customers end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. Moreover, you will coach customers on self-service ways of banking, ensuring our customers can bank at a time and place of their choice for their simple, everyday needs.
You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
To be successful in this role, you will ideally bring the following:
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
Supporting the wellbeing of our people is core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial Review rated us the number 1 place to work in the banking and finance industry for 2021.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
You may apply for this role by visiting ANZ Careers and search for reference number AUS141020.
Ensure that your online CV is up to date as employers are always searching our online CV database of candidates.
A member of our staff is ready to help you with any questions you may have.