Responsible Banking Scrum Master
ANZs purpose is to shape a world where people and communities thrive and to achieve this we need great people to join our Responsible Banking portfolio. Our Responsible Banking team is a centralised and dedicated team focused on the prevention, detection and execution of customer remediation activity for our Australian Retail and Commercial customers.
As a Scrum Master in Responsible Banking, you are responsible for developing high performing squads through promoting and supporting Ways of Working and Agile values, principles and practices. You will do this by providing delivery coaching, and helping everyone understand Agile or Scrum theory, practices, principles and values. Ultimately enabling the squad to self-organise and apply appropriate methods and practices based on the work of the squad. As the servant leader for the squad, you are part of the team and play an active role in helping the squad deliver, resolve issues or blockers and remove impediments.
This is Full-Time, Permanent opportunity based in Melbourne.
We look for a balanced cross-section of people who bring different skills, knowledge and experience across a range of domains.
A day in the life of a Scrum Master:
- Leading and coaching adoption of Agile/Scrum values, principles and practices
- Helping squad members and stakeholders understand and enact Agile or Scrum and empirical product development
- Bringing changes to increase the productivity of the squad
- Working with other Scrum Masters to increase the effectiveness of the application of Agile or Scrum
- Finding techniques for effective Product Backlog management
- Ensuring that goals, scope and Product domain are understood by everyone in the squad
- Working with the Product Owner to create an autonomous, empowered team environment
- Fostering a safe and trusting environment where conflicts can be navigated in a healthy way and a speak up culture is celebrated
- Helping the squad create high-value products by using great Agile practices and management skills
What you will bring to Responsible Banking?
- Strong knowledge in Agile/Scrum delivery methodology/Principles
- Experience of the following: Agile, Scrum, Kanban, Lean, Design Thinking, HCD, Team Dynamics
- Passion in the mentoring, coaching and inspiring others to maximize their potential and constructively challenge them to think differently
- Extensive experience working or leading within cross functional, multiple-cultural agile teams
- Help the squad continuously reflect on our purpose and objectives, supporting decomposition of goals, short-term & longer term planning, resolving blockers, and maintaining an effective cadence
- Proficiency in Jira & Confluence is essential
- Certification as a Professional Scrum Master will be looked upon favourably
- Passionate about Continuous Improvement, you will also work with other Scrum Masters to support the effective adoption of New Ways of Working practices
- Significant experience in facilitating stakeholder workshops
- Excellent communication and interpersonal skills with the ability to influence outcomes at all levels
- Can appreciate difficult problems, is self-motivated to work autonomously as well as work collaboratively as part of a team
Who are you?
- A team player You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the teams mission
- The customers biggest fan You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
- Comfortable being uncomfortable You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
- Continuous improvement junkie You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
- Committed to your own and others growth You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
- A problem solver You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
- Risk savvy You build sustainable solutions that protect customers, stakeholders and the community
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
Further general information on our NWOW opportunities and selection approach is available at www.anz.com/careers
You may apply for this role by visiting ANZ Careers and search for reference number AUS130779.
