Commercial Business Support Analyst

• Work efficiently and accurately to process customer transactions in a timely manner
• Demonstrate ANZ service standards in all customer interactions
• Full-time opportunity

About The Role

Role Location: Brisbane

Role Type: Permanent, Full-time

As a Commercial Business Support Analyst, you are responsible to deliver the desired customer experience by adopting a positive relationship-based, customer centric approach. This role oversees settlements for Commercial Customers and attends to the preparation of Bank Cheques for the settlement needs of our ANZ Legal clients.

About You

To grow and be successful in this role, you will ideally bring the following:

• Ability to multi-task, highly adaptable to change and ambiguity
• Role models a strong customer focus, preferably with commercial experience
• Capable in assisting with complex problem solving skills
• Active user and promoter of technology
• Customer driven
• Proactive, shows initiative

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS143723.

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