Home & Investment Lending Associate, North West Sydney District NSW

• Do you enjoy identifying solutions to help customers achieve their financial goals?
• Creating a purpose driven, values led, always learning culture and environment
• If you have Home Lending capabilities, then this role is for you!

About The Role

Role Location: Top Ryde Shopping Centre Shop C3005, cnr Devlin Street and Blaxland Road, Ryde NSW 2112

Role Type: 12 Months Fixed Term Contract (Full-time, 40 hours)

Note: Successful candidate must be willing to be assigned in any of the branches within the North West Sydney District

As a Home and Investment Lending Associate, your goal is to support customers in saving for, buying and owning their own home or investment property. You will coach customers through each step of the journey, ensure their experience with ANZ is seamless, and maintain relationships with existing customers. You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ.

You will be responsible for identifying appropriate products and solutions to meet your customer’s needs and deepening customer relationships. You will develop strong knowledge of your local market, become an active member of your local community, enjoy business development activities and truly understand our customers.

You will also act as a mentor and coach to other members of the branch and enjoy inspiring them to provide the best possible customer experience. Most importantly, you will be responsible for adhering to ANZ’s policies, processes and standards.

About You

To be successful in this role, you should bring in the following:

• Role models strong customer focus, preferably with home lending and retail banking experience
• Should be financially savvy, has keen attention to detail and an active user and promoter of technology
• Ability to multi-task and highly adaptable to change and ambiguity
• Excellent interpersonal and communication skills that includes good presentation skills
• Enjoys working in a collaborative team environment, proactive, and shows initiative

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS143613.

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