Scams Fraud Analysts

About The Role

Role Location: 833 Collins Street, Docklands VIC 3008

Role Type: Full-Time, Permanent opportunity (40 hours/week)

Number of Vacancies: We have multiple opportunities for this role

The purpose of the Scams Fraud Analyst role is to minimise the impact of Scams on ANZ and our customers through the identification of emerging trends and the development of detection rules.  Given the rapidly changing scams environment, this role requires the ability to think outside the box and challenge the status quo.  The Scams Fraud Analyst needs to be able to draw insight from data and communicate this to stakeholders in a way that is clear and informative.  A successful candidate would ideally have experience in fraud/scams detection and SQL/SAS coding.

This role is accountable for:

• Day-to-day monitoring of scams activity to identify emerging/changing trends
• Minimise ANZ exposure to scams by managing and developing detection system rules
• Work collaboratively within Digital Fraud Analytics and the wider Customer Protection
• Provide scams reporting and insights to senior stakeholders on regular and ad-hoc bases

About You

To be successful in this role, you will ideally bring the following:

• Experience working in fraud/scams detection/analysis or digital security
• Experience with analytical languages such as SQL, SAS, R Studio/Python, etc.
• Strong customer focus
• Excellent written and verbal communication skills
• Banking product and industry knowledge
• Ability to manage multiple priorities and support quick decision making

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

 ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. Supporting the wellbeing of our people is core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial Review rated us the number 1 place to work in the banking and finance industry for 2021.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS143199.