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Banking & Financial Services
About The Role
Role Location: 28 Auburn Road, Auburn NSW 2144
Role Type: Permanent, Full-time (40 hours)
Note: This is a district role and will work across branches in the North West District but will be primarily based at our Auburn branch
As a Senior Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customers end-to-end needs across transaction activities, needs-based conversations and educating them on digital solutions. You will also proactively support the Branch Manager in coaching team members and delivering ANZs Retail strategy. Moreover, you will coach customers on self-service ways of banking, ensuring our customers can bank at a time and place of their choice for their simple, everyday needs.
You will be part of a collaborative team and will act as a point of contact for more complex customer needs, as well as support the Branch Manager by acting as an advocate for change.
To be successful in this role, you will ideally bring the following:
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace its all about what works for your team, and above all else, our customers!
We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.
Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS143659.
Ensure that your online CV is up to date as employers are always searching our online CV database of candidates.
A member of our staff is ready to help you with any questions you may have.