Senior Banking Consultants and Banking Consultants across Sydney’s CBD

Role Title: Senior Banking Consultants and Banking Consultants across Sydney’s CBD Shire

Location: Opportunities across Sydney’s CBD

• Bring your customer service experience and weÂ’ll teach you all about banking
• Build relationships with our customers as you help them achieve their financial goals
• Join an organisation with many opportunities and career pathways 

 

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

Our close-knit team of banking consultants plays a critical role in making this happen, by building trusted relationships with customers who visit our branches. Our banking consultants come from a range of backgrounds including hospitality, retail and the travel industry but they all share one thing - a passion for connecting with people and customer service.

Experience or qualifications in banking aren’t required to be great in this role – we’ll teach you everything you need to know about banking with our streamlined group training program which supports you as you learn the ropes. The training also sets you up for a career that can go many places!

We are continuously building our team of banking consultants in our six branches across Sydney’s CBD and have part time, full time, and casual opportunities available. This includes people wanting to begin a career in banking, as well as Senior banking consultants who already have some branch experience.  If you’re customer-focused and ready to build a future career, we’ll work with you to find the right role in the right location.

What will your day look like?

There is so much variety as a banking consultant and you could be helping our customers by:

• Supporting them through personalised and meaningful conversations to better support their financial well-being
• Educating them on using ANZÂ’s digital solutions
• Ensuring they leave the branch as strong advocates for ANZ
• Building your skills and banking knowledge quickly through on-going training

For senior banking consultants youÂ’d also be

• Acting as a senior referral point for other staff for more complex customer needs
• Providing support for the Branch Manager in addressing day to day business, operational or people needs
• Engaging in business development activities to drive new customers into the branch for complex sales needs

Whatever the day has in store, youÂ’ll be working with a close knit team that supports each other and celebrates team wins.

What will make you great in this role?

• Being customer-focused to the core
• Being keen to learn the fundamentals of banking and to build a new career
• Previous work experience especially if it involves dealing with customers
• Being an active user and promoter of technology
• Ability to multi-task and adapt to different situations
• Being pro-active and showing initiative

About ANZ

At ANZ, everything we do is focused on supporting our customers with their financial wellbeing. When they are thriving, our communities are thriving too.

We are just as committed to supporting our people and giving them the opportunity to develop a career. As one of AustraliaÂ’s biggest banks, we have many opportunities in many locations. Joining ANZ is about starting a career, not starting a job and we encourage people to look for opportunities across our bank.

Supporting the wellbeing of our people is also core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial Review rated us the number 1 place to work in the banking and finance industry for 2021.

Being part of ANZ means working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated, creating a great place to belong. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Ready to build the career in banking you didnÂ’t realise was for you? Click Apply now, or visit www.anz.com/careers to find out more or view other opportunities.

Please note that we can only accommodate applications from candidates with legal right to work in Australia.

Reference number AUS141674