Quality Manager

• Provide strong and effective leadership, support, and mentoring to an established team of Quality Analysts.
• Proactively involved in senior stakeholder management and build close relationships with the business leaders.
• Proactively identifies process improvement opportunities, assesses risks and complies with risk management processes and policies

About The Role

Role Location: 833 Collins Street, Docklands VIC

Role Type: Permanent, Fulltime

Our Quality Managers dedicate their time to keeping their areas of responsibility operationally fit. They are always on the go removing obstacles and paving the way for their staff to succeed. They recognise and develop the potential in their people, and collaborate with others both within Quality and across our Business areas to optimise business performance, reduce operational costs, improve customer outcomes and consistently role model the operational excellence principles.

About You

To grow and be successful in this role, you will ideally bring the following

• Proven experience with operational/team management. Strong operational skills
• Proven experience managing and influencing stakeholders
• Understands, accepts and supports the need for change and adapts own behaviours to changing circumstances and constructively provides input to change projects.
• Comprehensive understanding of the domain/segment/team and its customers and related business drivers in context of the desired outcomes.
• Sound knowledge of processes, regulatory requirements and policies related to the team’s function
• Demonstrated ability to analyse performance metrics and take appropriate actions.

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS140173.

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