Banking & Financial Services
About The Roles
Role Grades: Group 5.1 4.3 depending on background and experience
Role Type: Permanent and 12 month secondment opportunities available
The Customer Resolution Portfolio is undergoing transformation with significant investment being made to our systems, process and capabilities and we are growing our team.
The Customer Resolution Portfolio is a champion for listening to our customers and solving their problems. We make a difference to our customers by resolving complaints with consistency and fairness while promoting the value of insights to our colleagues in frontline businesses and tribes to drive improvement in our products and services.
There are multiple permanent role opportunities that will be available within the Complaint Resolution team in the Customer Resolution Portfolio. You will join a team of dedicated complaint resolution professionals supporting customers across Australia Retail & Commercial. The opportunities include:
To grow and be successful in this role, you will ideally bring the following:
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code (AUS133445).
Ensure that your online CV is up to date as employers are always searching our online CV database of candidates.
A member of our staff is ready to help you with any questions you may have.