Banking & Financial Services
Business Analyst customer interactions
Use your customer centric BA skills to help design customer interactions and experiences that will eventually reach millions (millions!) of people. Its the perfect time to join the program of work as we ideate and design how we help our customers with their financial well-being.
What will you day look like?
Embedded in the Get Help and Give Feedback Value Stream, youll help identify and design how we connect with our customers. Video? Chat? Face to face? AR? VR? We haven't built it yet! And how does that convert into epics and stories.
What will be in your toolkit?
This is a great job for an experienced BA who wants to be involved in the creative process, building something from nothing. Youve got a delivery, UX / CX lens and you place the customer at the heart of everything you do.
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code AUS132660
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