Operations Expert - Technology Value Streams


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type

Operations Expert – Technology 
839 Collins Street

Help us to experiment, iterate and redefine banking for the future. We’re using the latest platforms, technology, and human centred design to better support our customers’ financial wellbeing. 

What’s your mission?
You'll  be embedded in a large program of work with some of the most creative software engineers in the business. You'll be part of the team that is building and creating the most optimal operating rhythm for the technology teams. people. It's a great time to join as we are scaling rapidly and your input into the future of how we operate will be valued.

What will your day look like? 
No 2 days will look the same! Supporting the Technology Portfolio and Operations Lead, you will help out on all activity that is people, communication, engagement and Technology Operations related.

  • Dealing with lots of different requests for data/information and dealing with a raft of questions 
  • Looking after important tasks to manage risk eg support management and governance of document storage, especially source code and implementing actions to address audit items
  • Pulling together content/information to communicate  what we are doing and progress eg preparation of presentation content for various showcases and updates to senior stakeholders 
  • Addressing operational issues to try and simplify and improve eg Identify operational issues experienced by technology team and work with respective delivery teams eg T&C to resolve these issues
  • Support requests for proposal (RFPs) – ensuring submissions are completed with right content to clear the path for review & approval
  • Making sure people have access to the keys apps eg  Confluence, Slack access
  • Co-ordinate requests for information/data from ANZx/Group Technology on behalf of the team
  • Working with data & spreadsheets

What's in your toolkit? 

  • We’re trying to reimagine the way we help and interact with our customers, so we’re looking for creativity, open mind and energy. 
  • A natural engager and influencer of stakeholders, this role will see you working across many groups to help galvanise them around a common mission. 
  • A self-starter, you make decisions under broadly defined boundaries and principles. 
  • Strength at simplifying complexity and creative in coming up with an easier way to do things
  • You have an understanding of agile and an interest in emerging technology (what’s your favourite app and why?)
  • Super organised and able to pivot. One hour you could be coordinating an all hands meeting, the next speaking with a supplier
  • Really good at the detail and get the big picture
  • Thrive on high workload and a very fast paced environment
  • Very savvy with excel, powerpoint/key note

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code AUSAUS133306

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