Roster Officer. Permanent Full Time – Work From Home

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless, refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Sustainably manage our workforce as a Roster Officer for our North East NSW Disability team. In this role, you will coordinator and optimise the available workforce by utilising rostering and scheduling systems such as Lumary and Kronos to best meet our client needs. As an individual you must work well under pressure, have savvy computer skills and work flexibly across a rotating roster from 6:00 AM to 6:00 PM, Monday to Friday. Please note you will be working remotely in this role.

Benefits:

• We are an organisation that champions diversity, inclusivity, and equality
• An opportunity to work for one of Australia's largest social purpose organisations
• Non-profit salary packaging benefits with Maxxia and other employee discounts
• An additional 12 days of leave per year with our monthly opt-in Rostered Day Off benefits
• On-going training opportunities in a supportive and collaborative team environment

Key Responsibilities

• Collaborate with all stakeholders to understand Service Agreements and customer needs
• Respond to ad hoc changes required by our clients and staff by adjusting schedules
• Develop ‘best fitÂ’ schedules for clients and optimise rosters for workers and the program
• Ensure the support delivered to customers reflects the clientÂ’s current service agreement
• Understand and commit to the principles of the National Disability Insurance Scheme (NDIS)

Skills & Experience

• Excellent verbal and written communication skills
• Confident use technology and software on a mobile or desktop
• Demonstrated experience working independently and as part of a team
• Certificate II in administration or business studies or equivalent experience
• Demonstrated problem solving skills and an ability to think laterally and use initiative

Successful candidates will be required to clear all state-based probity checks; including but not limited to a National Criminal History Record Check and NDIS Worker Screening Check.

Please note: Mandatory COVID-19 vaccinations may be required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Zali Kakko at recruitment@lwb.org.au

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Applications close at midnight on Sunday the 9th of January 2022 (AEDT).

Life Without Barriers supports the Royal Commission into violence, abuse, neglect, and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)