Senior Case Manager

• We aspire to reimagine the way breaches are identified, investigated and reported
• A great opportunity to join a team focused on transformational work
• Join an inclusive and diverse work environment

About The Role

Role Location: Flexible, can be based anywhere in Australia (blended working mode: working from the ANZ workplace 2-3 days a week and remotely the other 2-3 days per week)

Role Type: Permanent, Full-Time

# of openings: multiple headcount

Event Management and Breach Reporting (EMBR) has commenced a new program to Reimagine Breach Investigation and Reporting in Australia Retail and Commercial (“AR&C”). We aspire to reimagine the way breaches are identified, investigated and reported to regulators. This is a critical priority and a great opportunity to join a team focused on transformational work.

This role will support the new centralised model by applying a specialised Event Management skill set focused on determining ASIC reportability and significance.

• Assessing unclassified events for reportability to ASIC in a timely manner
• Collating and populating missing data fields within CoR system
• Managing stakeholder input and communications
• Ensuring appropriate level of legal/compliance engagement is applied in determining reportability
• Providing input into Event Management reporting function and workflow

About You

To be successful in the role, you will have the following:

• Relationship Management
• Planning & Prioritisation
• Judgement and Decision making
• Problem Solving
• High level written & Verbal skills
• I.AM framework knowledge
• Experience in a risk/assurance role
• Experience in case management/investigation role

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS145055. #GD4.3