Marketing Manager - Customer Continuity

 Coles Supermarkets  Hawthorn East 


Requisition ID: 50586 

Employment Type: Full time 


Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.
 

About the role

As one of biggest brands in Australia, we connect with over 19 million people each week. Whether it's innovative in-store design, creative omnichannel storytelling, or thunderclap advertising that reaches 98% of Australians, our Marketing team play a pivotal role in driving our brand forward, helping our customers lead healthier and happier lives, and building the trust and reliability we're known for.

An opportunity has emerged to join us as a Marketing Manager within the all-important customer activation and continuity space.

This is a broad and juicy role where you will develop strategy, relationships and manage our continuity and collectable marketing programs, end-to-end. Gaining experience and exposure across a braod variety of areas, from Digital Transformation to Instore Operations. This role is truly at the heart of customer activation.

What you'll be doing

Reporting to the Head of Planning & Customer Continuity - Marketing, you will:

• Lead a cross-functional project team of up to 30 leads
• Develop the strategic plan for all major marketing trade programs
• Construct commercial business cases for proposals grounded in insights
• Drive and manage the program pipeline, with multiple programs in scope
• Own and manage relationships with external continuity agency partners
• Develop project briefs, scope, and supplier integrations
• Report weekly to the Marketing Leadership team

Good things you'll need

Possessing 5+ years in a marketing-facing senior project management role, you come from a trade marketing, brand, product, project or account management background with proven experience managing large scale promotional/activation projects.

An strong thinker and an exceptional doer you build relationships with all stakeholders with ease and are known for your ability to lead, inspire, and take people on a journey.

You'll also need:

• Ability to manage multiple projects from planning to execution
• Contract and SLA negotiation skills for potential partners and suppliers
• Strong commercial skills with budget management experience
• Exceptional organisational and time planning skills
• Extra brownie points if you're across entertainment, food, or retail trends

#LI-MAR

Given the state/ territory of the position you are applying for, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before      commencing work for Coles , unless you are medically exempt. Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.