Spa Receptionist

Darling Spa is one of the finest and most luxurious spas in Sydney. We are proud partners with leading international skin care brands La Prairie and Australian Botanical brand Li’Tya. The Darling Spa features 11 treatment rooms, two exclusive couples suites, a Moroccan Hammam chamber, steam room, Jacuzzi and fitness centre complete with a Kinesis wall.

About the role

Reporting to the Spa Manager, you will be responsible for making and coordinating all spa reservations via email and telephone. This role includes addressing guest’s questions and completing spa confirmations. You will also be responsible for performing administration duties, payment processing and ensuring that the spa is presented flawlessly for all arriving guests, as well as providing an outstanding level of customer service.

About You

• Outstanding passion to deliver guest excellence
• Strong passion to build a career in hospitality
• Previous experience in reception and/or reservations
• Understanding of delivering outstanding customer service

Our Benefits

• FREE buffet meal at our back of house staff dining room!
• 30% Discounts across award-winning restaurants
• Discounts on accommodation in our luxury hotels
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Lifestyle discounts including gym memberships and laundry services
• Discounted staff parking every day including weekends and late nights
• Paid training, ongoing career development opportunities

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.