Account Manager - Supply Chain

 Coles Supermarkets  Hawthorn East 


Requisition ID: 52964 

Employment Type: Full time 


Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.
 

About the role

The engine room of our business, our Central Operations team keeps us moving and delivering our services to all Australians. We empower and support our retail teams across the country, helping them deliver great experiences for our customers every single day.

Within our central operations team, Coles Collect provides an essential logistics service to our supplier partners. Offering a commercially viable transport service to deliver product to our DCs. As this area of the business expands, we are looking for Customer Network Lead to join the team on a permanent basis and support the continued growth.

What you’ll be doing

You will provide transactional account management support to a portfolio of Coles customers. Strengthening supplier relationships and enabling sustainable growth through business development activities.

You'll also

• be accountable for the Coles Collect operational performance and customer service across a portfolio of customers  
• working closely with the Coles Collect business development team you will find ways to implement solutions for your customer base
• establish operational work flows and processes, in order to plan and execute key deliverables
• work cross functionally across several internal stakeholders within supply chain, merchandise, and business development
• identify commercial development opportunities for your portfolio and communicate effectively to the wider business

#LI-OPS

Good things you’ll need

this role is at the hub of our supply chain and no two days are the same. We are looking for someone who is adaptable to change with experience of a fast-paced consumer environment

you’ll also need

• experience working in a transport or supply chain related field within FMCG
• core understanding of integrated end to end supply chain with experience in a WMS system being advantageous
• excellent communication skills with experience of building effective and fruitful relationships
• ability to work autonomously and to make quick effective decisions  
• experience of working with multiple transport systems and managing competing work loads
• ability to identify and communicate commercial opportunities in a passionate and engaging way

Given the state/ territory in which this role is located, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles at a Coles site, unless you are medically exempt. Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.