Carer Assessor, Recruitment & Engagement Coordinator. Permanent Full Time - Townsville

Life Without Barriers

QLD: Townsville & Northern QLD
Reference #
Closing Date
Vacancy Type

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate.  You will be required to provide evidence of your vaccination status during the recruitment process.

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

The Carer Assessor, Recruitment and Engagement Coordinator is responsible for responding to local enquiries from prospective Foster Carers, maintaining contact with these applicants during the consideration phase, conducting initial phone interview/s and referring suitable enquiries to local Carer Assessors.

The incumbent will support and guide Carers through required training and as required deliver training modules for carer applicants and approved carers.

As this position provides an invaluable first impression of LWB, it is essential the person fulfilling this role has a warm and engaging approach and can model the qualities we are seeking in Foster Carers.

This position is being offered on a permanent full-time basis and is based at our office in Townsville.  

Key Responsibilities

  • Respond to local enquiries from prospective foster carers in a timely manner and help guide them through the application and assessment process.
  • Facilitate and support the initial screening and ongoing assessment of prospective carers.
  • Manage the pipeline of prospective carers by staying in contact with people during the consideration phase and developing and sharing relevant material to send to prospective carers.
  • Maintain an Events Calendar of relevant information on external events which may include group info sessions, relevant training, carer get-togethers.
  • Assist in the development and delivery of Carer recruitment strategies and campaigns appropriate for the local area.
  • Recruit Foster Carers to Life Without Barriers from the general community in line with approved carer recruitment strategies, including through advertisements, other media outlets and evening carer information sessions.
  • Coordinate and/or deliver training to Foster Carers, including initial induction as well as ongoing and mandatory training for Carers as determined by LWB, funding body requirements and relevant State legislation.

Skills & Experience

  • Recognised Social Work qualifications with eligibility for membership of the AASW or a Bachelor of Psychology Qualification or other relevant qualification with significant case work experience.
  • Certificate IV in Training and Assessment.
  • Current Drivers Licence.
  • Demonstrated experience and skill in undertaking child focused assessments in a child and family setting, in particular experience in carer assessments will be highly regarded 
  • Significant case work experience in the child and family field.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • Monthly RDO
  • Tool of Trade Vehicle and fuel card for reasonable personal use
  • Salary packaging tax benefits
  • Laptop and mobile phone provided
  • Excellent career development opportunities 

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Donna at with the subject heading “CRE Coordinator Townsville”.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight 10 August 2022.   

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. If you are successful, we will discuss with you an alternative to a face-to-face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (

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