Team Leader (MAPSS). Hobart - Permanent Full-Time

Life Without Barriers

TAS: Hobart
Reference #
Closing Date
Vacancy Type
  • Attractive remuneration including salary packaging, vehicle (with fuel card) & monthly RDO
  • Work for one of Australia's largest social purpose organisations
  • Due to COVID-19 we are currently working a combination of at home and in the office until further notice. 


Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

The purpose of the Mentoring and Personalised Support Services (MAPPS) is to engage and support children and their families in southern Tasmania, across areas of child safety, mental health and education, and developing individually tailored goals and action plans aimed at addressing identified needs. 

The Team Leader provides coordination and leadership for the provision of services to clients within the MAPSS program. The position is focused upon ensuring that staff are supported and supervised to safely achieve client outcomes within the expectations of the agency and the referring body.

Key Responsibilities

  • Coordinate daily operations of the MAPSS program.
  • Provide supervision and support to direct reports
  • Develop and maintain positive relationships with stakeholders and referring agencies
  • Inform, coordinate, and undertake tasks to ensure a sustainable and high-quality pool of MAPSS mentors and support workers.
  • Coordinate and monitor the provision of high-quality support plans for clients within the programs.
  • Monitor and review individual plans and agreements to ensure good quality outcomes for clients and referring agencies.
  • Develop and coordinate team rosters, timesheets and leave approvals for direct reports.
  • Ensure Mentoring and Support Services are delivered in accordance with the agreed budget.
  • Negotiate terms of service including quotes for individual jobs.
  • Provide reports and updates on expenditure against agreed budgets.
  • Identify opportunities for growth and develop the program in line with organisational growth priorities.

Skills & Experience

  • Certificate IV Community Services or similar
  • Demonstrated experience of working in a supervisory role in a human services organisation.
  • Demonstrated commitment to the values of dignity, respect, inclusion empowerment, confidentiality, and strength-based practice.
  • Demonstrated experience in maintaining & providing service user and staff confidentiality
  • Strong coordination, leadership, and peer support skills.
  • Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team
  • Strong written and computer skills for the creation of plans, programs, reports, correspondence and other documents.
  • Established problem solving and conflict management skills.
  • High level communication, influencing, liaison and negotiation skills
  • Current Senior First Aid Certificate
  • Current unrestricted drivers’ licence


  • Monthly RDO
  • Work for one of Australia's largest social purpose organisations
  • Life Without Barriers offers ongoing training, support and career advancement opportunities
  • Flexible working hours, including work from home possibilities
  • Tool of trade vehicle available for personal use

Successful candidates will be required to clear probity checks including National Criminal History Record Check and hold Tasmanian Working with Vulnerable People Registration.

How to apply

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate.  You will be required to provide evidence of your vaccination status during the recruitment process.

Send us your resume and covering letter (which should tell us what you would bring to the role of MAPSS Worker) in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.  Applications will close at midnight 4th August, 2022.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (

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