Family Contact Worker. Casual - Wollongong

Life Without Barriers

NSW: Wollongong, Illawarra & South Coast
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Closing Date
Vacancy Type

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.                                                   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Joining our Family Based Care team in Wollongong, as a Family Contact Worker you will be responsible for facilitating and monitoring safe and meaningful contacts between children, young people, and their families. From time to time, you may also be required to provide youth work, transportation or mentoring to children.

Successful candidates will have flexibility to work on a casual basis across a 7 day shift pattern. Shifts are 2-3 hours in length, and times include morning, afternoon/evening and weekends. So that availability's can be managed, rosters provided on a fortnightly basis.

Key Responsibilities

  • Monitor and facilitate Family time between the child or young person and the family members
  • Ensure the safety and well-being of the child or young person and those participating in the visit
  • Preparation of reports from each family contact
  • Establish rapport and provided support to children and young people
  • Provide transportation to all areas as needed
  • Access rostering and shift information through email

Skills & Experience

  • Tertiary qualifications in relative field or similar, or relevant experience and skills to undertake the position with the desire to complete relevant qualifications.
  • Unrestricted and Current Drivers Licence
  • Your own fully insured vehicle, child lock system and back seat capacity
  • Current Senior First Aid Certificate 
  • Confident in using a variety computer systems and outlook
  • Previous experience working with children and young people.
  • Passion & commitment to improving the quality of life, skills and independence of children and young people


  • Flexible casual shifts available, rostered fortnightly
  • Make a positive impact in the lives of children and young people
  • Opportunity to work for a leading national social purpose organisation
  • Casual hourly rate from $38.08

Please note: Mandatory COVID-19 vaccinations will be required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face-to-face interview.

Applications close at midnight on Tuesday, 16th August 2022

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services

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