Senior Manager Property Operations

Senior Manager of Property Operations

We have an exciting opening for a knowledgeable Senior Manager of Property Operations to join our high performing Property Operations team, at The Star Gold Coast.

We are seeking an operationally minded facilities manager with a strong aptitude to lead and mentor a highly experienced team to deliver best outcomes whilst leading our transformation and continuous improvement initiatives.

Reporting to the Group Manager of Engineering and Asset Management, your main purpose in this role will be to lead the safe and effective delivery of strategic and functional outcomes of the property operations team based in Sydney.

About your new role

• Oversee the management and performance of; Building Services, Facilities Shift Operations and Site Facilities Management.
• Work closely with Group Engineering & Asset Management team to deliver group strategy and overall performance deliverables.
• Support the Group Engineering & Asset Management Team in the implementation of asset management strategies, asset management policies, systems, and practices.
• Act as the main point of contact for a vast range of internal stakeholders including our COO, as well as contracts with suppliers, professional services, contractors, end users/operators, developers etc.
• Partner with Property Development teams to assist project managers to deliver safely to program, to budget and to defined quality.
• Develop annual operational and capital budgets and associated forecasts to ensure expenditure is within budget and provide explanations wherever discrepancies may arise.

Our benefits

• Discounts across award winning restaurants and accommodation
• Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Both parental and secondary carers leave available to all employees
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal with a new menu every day
• Discounted parking throughout the city. 
• Career development, training, and courses via The Star Academy
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA

To be successful in this role you will have:

• Strong experience in a facilities management role, this role would suit someone from a senior manager of facilities, operations manager of facilities or senior facilities manager background.
• Industry experience in hospitality, hotel, gaming and casino or retail is highly advantageous.
• Previous experience in a management role, ideally large teams in a fast-paced environment with a focus on coaching and development and change management.
• Strong ability to build and maintain strong stakeholder relationships and manage communications at executive level to deliver annual operating plans that meet strategic goals.
• Degree Qualification in Engineering, Asset, Maintenance or Facilities Management (MBA preferred)

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs. 

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. 

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