Event Services Assistant Floor Manager

There has never been a better time to join The Star Gold Coast team within our Event Services Department. When it comes to putting on a show for our customers, you don't get much better than the team at The Star Gold Coast! Our busy Events Department accommodates a range of conventions, exhibitions, functions Galas, weddings, and special events.

The role as an Assistant Floor Manager will see you actively assisting in all aspects of event management, from attending meetings to the set-up of function venues, managing stakeholders, and delivering exceptional client and guest expectations, all whilst leading a large team!

We are we looking for?:

• Managerial or strong supervisory experience in leading a large team in a Food and Beverage setting, event experience is preferred but not essential
• Strong knowledge of food & beverage products, trends and industry practices
• Demonstrated ability in executing multiple events at a time and resourcing of people and products
• Proficient knowledge of software’s such as; Microsoft 365 programs (Outlook, Excel, Word, PowerPoint, Teams)
• Experience with time-management, in a high pressure working environment
• Experience in managing costs including labour to create operational efficiencies
• Demonstrated ability in developing productive relationships and managing and driving change
• Excellent verbal and written communication skills
• Accreditation in Responsible Service of Alcohol
• Flexible availability to suit business needs, including weekends and public holidays
• A strong hospitality career focus and the ambition to be part of a fast paced, dynamic and growing department

What can we offer you?

• 12 month Fixed Term Fulltime role
• Annual leave, personal leave and carer benefits on offer
• Roster confirmed in advance and available direct to your mobile
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal with a new menu everyday at our Employee Dining Room
• Uniforms prepared and ready for you daily on property
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA
• Growth and investment in F&B at Brisbane with career development in this role

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace