VIP Sales & Marketing Executive (Table Games)

We have an opportunity for a dedicated individual to work within a dynamic sales team here at The Star Entertainment Group. This position would suit a sales-focused person who thrives on building interpersonal relationships with VIP customers, whilst maintaining a high level of organisation to deliver a world-class experience. 

As a part of the VIP Interstate Sales & Marketing team, you will actively engage, develop, and grow The Star Entertainment Group Interstate Market through relationship marketing to support the Star Sydney, Star Gold Coast and Brisbane Treasury

About your new role:

• Manage client relationships that grow our VIP patron database to increase The Star Entertainment’s domestic market share, revenue, sales and profit
• Develop customer-centric growth strategies that align to relevant compliance and statutory requirements
• Identify opportunities to grow the domestic database through commercial relationships and subsequent revenues
• Manage marketing trips and patron entertaining budget for maximum revenue growth
• Liaise with internal stakeholders to utilise property events and functions, ensuring direct mail offers are attractive for VIP patrons

Our benefits

• Uncapped bonus incentives
• Interstate travel opportunities with paid meals, travel and 5-star accommodation expenses
• Discounts across award-winning restaurants and accommodation in Sydney and Gold Coast
• Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+
• Both parental and secondary carers' leave available to all employees
• Lifestyle discounts including gym memberships and laundry services
• Career development, training, and courses via The Star Academy

To be successful in this role you will have:

• Strong experience in a previous sales role (hospitality environment highly desirable)
• Flexibility to travel interstate once every 4-6 weeks (company paid)
• Data-driven mindset with the ability to influence and make decisions
• Excellent communication and customer relationship management skills to support achieving commercial outcomes

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQI+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique well-being needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQI+ inclusiveness in the workplace.

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