Senior Manager The Star Club Program

Senior Manager, The Star Club Program

About your new role

We have a fantastic opportunity for a Senior Manager - The Star Club Program to oversee The Star Entertainment Group’s loyalty program. You will play a pivotal role in driving engagement in our program and own the strategy and projects relating to our members from start to end.

Our benefits

• Flexible working arrangements that suit your needs
• Permanent, Full time role with competitive salary package + bonus
• Both parental and secondary carers leave available to all employees
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking + other transport options (dependent on property)
• Groupwide Diversity and Inclusion strategy for LGBTQI+, Gender, Culture and Indigenous
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA

To be successful in this role you will have:

• Bachelor's degree in business, marketing, advertising preferred
• 5 years of marketing experience across multiple facets of loyalty and/or marketing including direct marketing, online and offline media and brand marketing
• 3 years of experience managing multi-million-dollar budgets
• Demonstrated success in setting marketing goals and leading cross functional groups through concept development and execution
• Proven experience in successfully managing multi-channel, national programs
• Proven experience in partnering with technology teams to deliver customer experience improvements
• Deep understanding of loyalty & retention marketing
• Ability to build strong relationship with peers and senior leadership
• Strong analytical and problem-solving skills

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

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