Facility Cleaning Supervisor | The Star Brisbane

Are you our next rising star?

Join our team as the Facility Cleaning Supervisor at The Star Brisbane.

Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre to the river city.

The role of the Facility Cleaning Supervisor, reporting to the Facilities Operations Manager, is accountable for overseeing the day-to-day cleaning of all public areas within The Star Brisbane.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for Hotels.

A few of your responsibilities

• Ensure all cleaning and maintenance programs are completed to company standards
• Support and assist the team during peak periods
• Allocate work areas to all Facility Cleaners and ensure all necessary cleaning equipment is provided
• Inspect all front of house, back of house and external areas to review cleaning standards
• Complete reports for any necessary requirements and ensure the work is completed
• Supervise and add value to the activities of all team members by providing leadership to ensure maximum productivity and guest satisfaction is achieved

What we will be looking for

• Leadership experience in a similar supervisory position
• Previous experience within a 5 Star Property?
• Knowledge of cleaning chemicals, equipment and procedures
• Strong communication skills with high level computer literacy

About you

You will have previous supervisory experience in a cleaning role within a five-star property or integrated resort. In addition, you will have experience of improving operational efficiency, elevating guest experiences, and maintaining the highest level of cleanliness. You will bring a collaborative and welcoming mindset and thrive in a team environment.

As we move to The Star Brisbane, you will be critical in leading the team through change. You will have a demonstrated understanding of relevant industry regulatory requirements with experience embedding these requirements as part of your ways of working.

Your role will be pivotal in shaping the success of our hotel operations at the Star Brisbane. Join us in making a difference.

What can we offer you?? 

• Complimentary buffet meal on every shift? 
• Discounted parking available in the city? 
• 30% Discounts across award winning restaurants and accommodation? 
• An organisation that values diversity, teamwork and being your best self? 
• Supportive leadership team?? 
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer? 
• Mental Health and Wellbeing services? 
• Endless career growth and opportunities to learn and develop your career? 

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.

About us

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners. 

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

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