Screening Officer. 12 Month Maximum Term Contract Full Time - Location Flexible

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role 

Reporting to the Probity & Screening Operations Lead you will complete all data entry involved with the processing of probity checks and assist management with projects as required. 

This role offers the flexibility to work from your preferred location, whether that's your home or an LWB office. While most of your work can be done remotely, there may be occasions, such as training sessions and team workshops, when you'll be required to work from the office. This is a 12 month maximum term contract role.

Key Responsibilities  

• Provide exceptional customer service to both internal and external stakeholders, through email and phone enquiries
• Coordinate the transactional/data entry processes involved with the processing of criminal history and background checking, on both current and potential employees, consultants, carers and volunteers
• Maintain records and files in relation to probity and suitability checks
• Assist management with various projects as required.

Skills & Experience 

• Demonstrated experience in providing timely and accurate customer service and support in high transactional environment
• Strong customer service focus
• Demonstrated experience in working with high volume data entry, with attention to detail and accuracy
• The ability to work collaboratively with a range of stakeholders including peers, employees, managers, and external organisations and government agencies
• Demonstrated ability to use Microsoft Office suite of programs and other applications.

Successful candidates will be required to clear probity checks including National Criminal History Record Check.

Benefits

• Ability to work on a hybrid office and work from home basis. 
• Great tax benefits and rostered days off (opt-in)
• Join one of Australia’s largest social purpose organisations

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at debra.neil@lwb.org.au

Applications close at midnight Sunday 7th April 2024.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face-to-face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here https://bit.ly/2GzZGWA