About the Role
The Digital Technology Delivery team at Swinburne University of Technology are looking for an Application Analyst to join their team. Working within the Student Application team, the Application Analyst will contribute to the goal of maintaining a high level of availability for its portfolio of application services, providing business processes and services to thousands of university staff and students.
In this role, the successful candidate will bring with them experience with the ETL, SQL and/or Crystal Report system, and any experience with the StudentOne platform will be considered highly advantageous. Although this role focuses on one main area of digital technology delivery, the Application Analyst will be given the opportunity to work within a highly experienced team, learning from their diverse skillset.
The Application Analyst will also need to have strong stakeholder management skills as they will need to work in partnership with stakeholders and colleagues to develop improvements to the numerous applications employed across the University.
Further information about this role can be found in the attached position description.
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
- Demonstrated experience in software incident management and problem management including investigation, resolution, and communication
- Demonstrated ETL, SQL and/or Crystal Report experience
- Excellent oral and written communication skills
- A strong customer service orientation with a focus on results and quality of service
Qualifications
- Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training
About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:
• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
To Apply
Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au.
Applications Close: Wednesday 8th May 2024, 5pm
Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.
Equity and Diversity
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our
Equity & Diversity website.
We welcome and encourage applicants from diverse backgrounds to apply.
We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact
inclusion@swin.edu.auAboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact
DeadlyCareers@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP
Reconciliation Action PlanVictoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to
Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant
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