Team Leader, Home & Community Care - Port Macq & Mid North Coast

About the Opportunity

We are looking for a vibrant, experienced and qualified Team Leader to join our Home and Community Care team in the North Coast Area. You will be responsible for providing leadership, support, coaching and mentoring to a team of Aged Care community employees across the Port Macquarie and Mid North Coast area. 

This is a permanent full-time role, located at our Port Macquarie Office. 

Key responsibilities include:

• Leading, coaching, supporting and mentoring a team of Support Workers that provide services to aged care clients in their own home
• Monitoring the standards of service provided so that staff performance, training and service quality requirements are understood and met, resulting in job satisfaction and retention of staff
• Conducting service satisfaction audits in the client homes whilst maintaining the support worker’s confidence and meeting required Key performance Indicators and quality standards.

Qualifications and Experience

• Certificate IV Home and Community Care, Aged Care, Community Services or equivalent qualification OR working towards
• Certificate IV Training and Assessment
• Demonstrated experience in leading a team of Support Workers
• Demonstrated understanding of client centred practice
• Demonstrated experience / knowledge of Allied Health or Community Aged Care Services
• Demonstrated experience in working as part of a progressive and pro-active team
• Current First Aid Certificate
• Current Australian Drivers Licence with access to a fully comprehensive insured vehicle

Benefits & Culture

At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for staff and clients. 

We are bold, imaginative, respectful and compassionate. 

Further to this we offer: 

• Join an organisation that has a positive impact on our clients and the community 
• Hands on training, development and mentoring with a leading provider 
• Tax free salary packaging entitlements of up to $16,000 per year (pro-rata) 
• Tax free salary packaged meal & entertainment card of up to $2,650 per year (pro-rata)