Senior Personal Banker, Roma QLD

• Are you a people person who enjoys helping customers meet their needs?
• Are you great at identifying customer solutions to help them achieve their needs?
• Your gateway to opportunities of more senior roles within ANZ

About The Role

Role Location: 56 McDowall St, Roma QLD 4455

Role Type: Permanent, Part-time (33 hours) 

Shift Schedule:

Monday: 09:00 AM - 04:15 PM (30 minute break) = 6.75 hours
Tuesday: 09:15 AM - 04:15 PM (30 minute break) = 6.50 hours
Wednesday: 09:00 AM - 04:15 PM (30 minute break) = 6.75 hours
Thursday: 09:15 AM - 03:00 PM (30 minute break) = 5.25 hours
Friday: 09:00 AM - 05:15 PM (30 minute break) = 7.75 hours
Saturday: Not Rostered
Sunday: Not Rostered
Total Weekly Rostered Hours: 33.00 hours

As a Senior Personal Banker, you will act as an ANZ products initiator and role model and will also eagerly support the Branch Manager in delivering ANZ’s Retail Strategy in addition to day to day operations for the branch. You will deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritising the complete financial needs of customers. You will also have to educate customers on easy ways to bank, providing a full range of professional offering expertise and advice to help customers to meet their financial needs and goals.

About You

To be successful in this role, will ideally bring the following:

• Management and Coaching Capabilities

• Full Mortgage, Simple Wealth and Small Business accreditation

• Role models a strong customer focus, preferably with retail and/or experience working on KPIs

• Passionate, shows initiative, customer centric and retail-oriented

• Influential user and promoter of technology
  

• Ability to multi-task, highly adaptable to change and ambiguity

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers  

You may apply for this role by visiting ANZ Careers and search for reference number AUS126647.

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