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Banking & Financial Services
Change Manager/Senior Change Analyst (Journey Expert)
ANZs purpose is to shape a world where people and communities thrive and to achieve this we need great customer and banker focused people to join our Australia Retail and Commercial team.
As a Change Manager/Senior Change Analyst (Journey Expert) you will be primarily responsible for leading, coordinating and executing change management activities, required to deliver major changes to the unsecured lending application and assessment process.
This includes enabling and assessing the readiness of the organisation, managing, preparing & partnering with stakeholders and providing support across business areas impacted by the change. Typical outputs will include business impact assessments, change management plans, communication, training materials and training facilitation (in some cases).
This role is best suited to an individual with a project delivery background, where you will be comfortable working on a technically complex program of work, whilst maintaining a regulatory, customer and banker lens.
The role requires strong engagement and collaboration with internal stakeholders and external partners across the organisation.
Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: 12 Month Fixed-Term
Who are you?
What youll bring to the role:
About ANZ
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS125298.
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